Privacy Policy

Last updated: [04/10/2026]

1. Who we are

This website is operated by Julietta Salvatierra. We are responsible for the personal data collected through this website.

2. What data we collect and why

When you place an order
We collect your name, billing and delivery address, email, phone number and order details. We use them to process and deliver your order, issue invoices and provide customer support. Legal basis: performance of a contract.

When you pay
Payment details are handled directly by our payment provider. We do not store your full card number. We use this data to take payment and prevent fraud. Legal basis: performance of a contract and legitimate interests.

Accounting records
We keep invoice and transaction data to meet our legal record-keeping obligations. Legal basis: legal obligation.

When you contact us
If you use the contact form or send us an enquiry, we collect your name, email and message in order to reply. Legal basis: legitimate interests, or steps taken at your request before entering into a contract.

Newsletter (if applicable)
If you subscribe, we collect your email and first name to send you news and new artworks. Legal basis: consent.

Website analytics
With your consent, we collect pseudonymised data such as pages viewed, device, approximate location and traffic source, to understand and improve the website. Legal basis: consent.

We do not make decisions about you based solely on automated processing.

3. How long we keep your data

  • Order and invoice data: for as long as required by applicable accounting and legal obligations.

  • Messages sent to us: 24 months after our last exchange.

  • Newsletter: until you unsubscribe.

  • Cookies: see our Cookie Policy.

4. Who we share your data with

We never sell your personal data. We share it only when necessary with:

  • our website and e-commerce platform provider (Squarespace);

  • our payment provider;

  • delivery and shipping companies;

  • professional advisers (such as accountants) bound by confidentiality;

  • public authorities, where required by law.

These providers process your data only for the purposes described above and under their own privacy commitments.

5. International transfers

Some of our providers may process data outside the European Economic Area. Where this happens, we rely on appropriate safeguards, such as an adequacy decision or standard contractual clauses approved by the European Commission.

6. Cookies

We use cookies that are necessary for the website to work (for example, the shopping cart and security) and, only with your consent, analytics cookies. You can change your choice at any time through the cookie banner. See our [Cookie Policy – link] for details.

7. Your rights

You have the right to:

  • access the personal data we hold about you;

  • have inaccurate data corrected;

  • have your data erased;

  • restrict or object to certain processing;

  • receive your data in a portable format;

  • withdraw your consent at any time, without affecting the lawfulness of processing carried out before.

To exercise these rights, email us at salvatierrajulietta@gmail.com. We will respond within one month. We may ask you to verify your identity.

8. Complaints

If you believe your data protection rights have not been respected, you have the right to lodge a complaint with your local data protection supervisory authority.

9. Security

Our website uses HTTPS encryption, and we apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

10. Changes to this policy

We may update this policy from time to time. The date of the latest update is shown at the top of this page.